How Do Your Users Use MS Teams?

ohanoch I've helped lots of companies implement Teams, I agree that without inspiration users can get into a rut and just use meetings and chat, but they are missing out.

What they are missing is that using the Teams functionality organises their work, self-filling. Conversations, files, tasks etc. are all neatly pre-filed in a the right structure, everything in one place.  Given Shared Channels Public Preview is just round the corner, this fixes so many of the complex structure issues that otherwise create more Teams (although the external access is the headline feature, you can share channels internally between teams and individuals or shared between two teams).

The approach I generally take is to design the structure for people, rather than leaving it organically to grow. Create a PMO, have a Team per project/client/supplier, Teams for departments (particularly large ones) make it easy and straight forward for a new user to immediately see where each conversation should go. Giving people a starting point with an empty list of Teams creates an inertia. They will need help with tuning their notifications so they are comfortable that they aren't missing anything, and typically use their activity feed to triage action rather than needing to go and 'read a team' to keep up to date.