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Vivekvp's avatar
Vivekvp
Brass Contributor
May 10, 2022

How do I prevent this pop up

  This pops up when ever I use Teams.  I cannot click it away.  It blocks other items as it is always on top. Changing notifications does not help. Is this Teams or Windows 10? Help?   Th...
microsoft teams
Tanya Denton's avatar
Tanya Denton
Iron Contributor
May 11, 2022
Hi, I am Windows 10 and don't get this when I receive a Teams Call. Mine is set to 5 seconds and i have never seen it pop up!
jangliss's avatar
jangliss
Iron Contributor
May 16, 2022
I believe it is specifically driven by Windows when a hardware device controls/modifies the volume controls. You might not have a device plugged in that causes the pop-up to appear. With my Logitech G533 headset, and my Poly Voyager Focus 2, I get it when watching YouTube, Netflix, playing music, or dealing with Teams calls. If I plug an analog wired headset/mic into the ports in my computer, I don't get it. I don't have a non-Teams USB headset/mic to see if it appears then too, but you can certainly see plenty of evidence it has nothing to do with Teams by searching "windows 10 volume popup".
  • Vivekvp's avatar
    Vivekvp
    Brass Contributor
    May 18, 2022
    guess you can't do anything about it

    https://www.minitool.com/news/windows-10-volume-popup.html
  • Vivekvp's avatar
    Vivekvp
    Brass Contributor
    May 16, 2022
    Ah, I see...I think it is my headset!!!!!
    Let me contact the vendor!
    • Vivekvp's avatar
      Vivekvp
      Brass Contributor
      May 18, 2022
      The vendor confirmed it is NOT their headset or related software.
      They say it is a Microsoft issue.

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