Forum Discussion
How can i differentiate between audio calls vs videos calls on calls history page?
Is there a way i can differentiate between audio calls vs video calls on my call history as this is vital for my business safe guarding?.
At the moment it only shows incoming calls. and the phone symbol.
Thanks community.
I'm no voice expert, but as far as I know the neither Teams desktop or mobile differentiate between the two in the call history tab.. but you can see the call origin displayed as "Teams Video" or "Teams Audio" in the iPhone recent calls..
I'm not sure about android. Could be a temporary work-around but probably not a solid solution if you need records for legal or compliance.
The usage reports show the count of calls and chats per user but don't show recipients or call types. There's got to be some record of those in the audit logs I would hope.
3 Replies
I'm no voice expert, but as far as I know the neither Teams desktop or mobile differentiate between the two in the call history tab.. but you can see the call origin displayed as "Teams Video" or "Teams Audio" in the iPhone recent calls..
I'm not sure about android. Could be a temporary work-around but probably not a solid solution if you need records for legal or compliance.
The usage reports show the count of calls and chats per user but don't show recipients or call types. There's got to be some record of those in the audit logs I would hope.
- Good to hear! I would set your mobile app notifications to always for the call options so your phone still gets the incoming calls even if you’re active on desktop! 🙂 That’s been working great for me
