Forum Discussion

Copper Contributor

Aug 28, 2020

Hold Resume MS Direct Routing

Hi, I'm building a new SBC for direct routing with media bypass enabled and can handle REFER method internally and externally so all my call transfers are working just fine. But I'm facing a pro...

Copper Contributor

Nov 06, 2020

afouad5

Hello I am having very similar problem:

transfer works nicely, unhold action does not (It creates a new call leg from Teams strangely).

The full story is here:

https://techcommunity.microsoft.com/t5/microsoft-teams/ms-teams-direct-routing-internal-call-transfer-failure/m-p/1860842/highlight/true#M76762

Did you manage to get anywhere with your issue?

THX

afouad5

Copper Contributor

Nov 08, 2020

G____Yes I fixed the problem with my SBC and it was from my end as NOTIFY messages weren't sent in the right order 100 -> 18(03) -> 200 and this was causing the mess and sometimes error 500 back from MS Teams.

My explanation is the same for the hold/resume scenarios so what exactly is your current problem ?