Forum Discussion

lwlh123's avatar
lwlh123
Copper Contributor
Jan 26, 2021

HID Interface is not a selected device

When I connect Teams to use my composite USB audio device, the log file says:

hidDevice: 'failed to resume device name:  XXX HID Interface (SpeakerPhone USB)

hidDevice: [setValue]:  XXX HID Interface is not a selected device

[Scenario]hid_device_resume_from_app_to_non_selected_hid_device [step](1)stop (1ms/1ms)

 

I can see my HID device and audio devices in Device Manager. But I didn't see my audio device's name been shown under Audio devices list on Teams, and also I didn't receive offhook message from HID message. Can anyone give some advice on what might be wrong?

 

Thanks!

 

2 Replies

  • helloMicro's avatar
    helloMicro
    Copper Contributor

    lwlh123 i am too working on similar product... and receiving the same error message, "is not a HID device or is not in the HID devices map"

     

    Did you manage to get it working with teams ?

  • lwlh123's avatar
    lwlh123
    Copper Contributor

    Here are more logs:

     

    hidDeviceManager: [getSelectedMicFromManager]: Device with matching label XXX is not a HID device or is not in the HID devices map
    hidService: HIDControlsV2 sfbIsRunning = true isHidDisabledInSfb=false isDeviceDisabled = null sfbBigSwitchHidSupportEnabled = true
    hidDevice: stopped ringing for device name: XXX HID Interface (SpeakerPhone USB)
    hidDevice: [setValue] for device name: XXX HID Interface (SpeakerPhone USB) : called with usagePage: LEDs (8), usage: Ring (10) isRelative (undefined), value: 0 Successful
    hidDevice: [Device Status] Device Opened: true, Device Selected: false, Driver Selected: false
    hidDevice: [baseDriver]: device XXX HID Interface has selected property set to false

     

     

    lwlh123