Forum Discussion
lucasthomas
Nov 16, 2020Copper Contributor
Help with Microsoft Teams
I have been having an issue setting up Microsoft Teams. I have a Microsoft account, but, can't sign up for Teams. I get as far as the phone number, but, says "Sorry, we need additional information to verify your identity. Please contact Office 365 support", under the phone number space provided. I click the link that says "Please contact 'Office 365 support'" and it doesn't work the second time I click on it (it did the first time). Anyways, it won't let me go any further. If someone can help, that'll be great. Thanks in advance!
Hi, have you tried the text me option instead of the call me option? This should text you a code that will enable you to proceed. Sorry if you have already tried this but just wanted to check.