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devxzle's avatar
devxzle
Copper Contributor
Apr 23, 2020
Solved

[Help] Microsoft Teams doesn't recognize my earpods.

I'm using a conversion cable from lightning to 3.55mm headphone jack (shown in the picture). It works very well on other apps like Youtube, Spotify and even on Zoom, but not on Teams. Is this Microso...
  • JoshLeporati's avatar
    Apr 23, 2020

    devxzle Teams will take whatever your primary audio source is and have that as an option for your device setup.  Ensure that if you are using headphones, for the best experience, they are teams certified devices.

     

    In general practice though, inside of Teams click on your profile picture - go to settings - then devices.  Selecting custom setup will allow you to choose the speaker device (in this case your audio selection from computer device) that has the headphones as output.

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