Forum Discussion
merriewoodcock
Feb 03, 2021Copper Contributor
Help- When I go onto the chat on a teams call, everything zoom/glitches
Recently, when I've been on a teams video call (on my computer teams app) and I go onto the chat, the whole screen view has changed. It becomes sort of zoomed in and very difficult to navigate. I can...
Joey_Talbott
Feb 10, 2021Copper Contributor
My app appears to be fixed. I had to completely uninstall the teams app and then download the latest version from Microsoft and reinstall that new version.
ebehnke
Feb 11, 2021Copper Contributor
I realized that the glitches were primarily (or maybe only) happening when I had my laptop hooked up to my ASUS monitor via HDMI cable. Apparently this is a known issue https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/known-issues/teams-slow-video-meetings-laptops-4k
I'm still going to uninstall/reinstall teams and clear the cache, but my interim solution is opening the meeting chat in my browser instead of from the sidebar in the meeting.