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Janet_Thomas
May 20, 2021Copper Contributor
Help - Teams Installation
I am trying to install Microsoft Teams - It asked me to log in using my email address and password which I did, I was then sent a 4 digit code onto my mobile which I also entered when I clicked next a message in red came up saying "This phone number has already been taken. Sign in with that number or use a different one. (which is correct as I have a ,com and a ,co,uk account), how can I bypass this and download Teams or is downloaded and when I get sent the password inviting me to the interview I will be able to log in using that? I am so confused as everywhere I've read "Teams is easy to download and install"
- Hi, see the first two links for "number taken". The third as how you don't need an account for a Teams meeting and can simply join using your browser.
https://support.microsoft.com/en-us/office/troubleshoot-phone-number-already-taken-in-teams-11d069b4-3f7c-4352-a39e-2c8cd2b4f164
https://support.microsoft.com/en-us/account-billing/i-received-a-this-phone-number-has-already-been-taken-message-77881ee7-a4b7-66e3-7f04-69d38a4175f7
https://support.microsoft.com/en-us/office/join-a-meeting-without-a-teams-account-c6efc38f-4e03-4e79-b28f-e65a4c039508
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- Hi, see the first two links for "number taken". The third as how you don't need an account for a Teams meeting and can simply join using your browser.
https://support.microsoft.com/en-us/office/troubleshoot-phone-number-already-taken-in-teams-11d069b4-3f7c-4352-a39e-2c8cd2b4f164
https://support.microsoft.com/en-us/account-billing/i-received-a-this-phone-number-has-already-been-taken-message-77881ee7-a4b7-66e3-7f04-69d38a4175f7
https://support.microsoft.com/en-us/office/join-a-meeting-without-a-teams-account-c6efc38f-4e03-4e79-b28f-e65a4c039508