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Guest users can't access Teams on their iOS devices
Hello everyone, We have some external users who need to access specific Teams in our school. As we couldn't provide them with a company email address, we have invited them as guest users and assigne...
I had this same issue today and after MUCH troubleshooting, here are the steps we took to rectify the issue:
1. Deleted the Teams app from iPhone.2. Followed link from invitation email (which opened browser)3. Clicked Create New Account on login screen (which prompted login creation and verification codes).4. Prompted to download app5. Downloaded App6. Signed in with new creds7. Was able to see correct Org and Teams.Also to clarify we did NOT have to do any of these steps on the computer ONLY on the mobile device. Seems like a bug to me.
I had this same issue today and after MUCH troubleshooting, here are the steps we took to rectify the issue:
1. Deleted the Teams app from iPhone.
2. Followed link from invitation email (which opened browser)
3. Clicked Create New Account on login screen (which prompted login creation and verification codes).
4. Prompted to download app
5. Downloaded App
6. Signed in with new creds
7. Was able to see correct Org and Teams.
Also to clarify we did NOT have to do any of these steps on the computer ONLY on the mobile device. Seems like a bug to me.
Hello Malorie Clark If you really think it might be a bug, it might be worth the time to go to our Uservoice feedback forum to report it (or search to see if anyone else has and if so, vote on it as well) Thank you.