Forum Discussion
jscroggin
May 25, 2022Copper Contributor
Guest unable to see private channel, but can access the SharePoint site
We have some guests who are all authorized for a private channels in a Team, but when they log into their client, no channels are shown. I've sent them the url of the SharePoint site on the backend w...
AwsAyad
May 25, 2022Brass Contributor
jscroggin Make sure the guest users are added to Team as members then add them to the private channel afterwards. This isn't going to work if you added them from SharePoint directly by adding them to the Site Members group under site permission. They must be added from Teams
Of course, since this is a Guest Access and you're dealing with Private Channels and not a Shared Channel, you have to make them switch organization from the top right corner in Teams under the profile picture or their name's initial if no picture uploaded.