Forum Discussion
guest log-in failure "Looks like you clicked a link from an organization that you're not part of"
- May 04, 2020
gwynbleide Thanks for information. I think it's happening in Android. I told him to make new Microsoft Account and I invited him again. And then it worked.
john_baek I came across to the same issue today. A client has invited a new guest who has an email of "name@outlook.com".
Invited guest has signed up for a free subscription of MS Teams and accepted the invite. He can access the company Team via web browser or MS Teams Windows client.
On Android it gives the same error as you mentioned.
I am not sure whether this is the feature or a bug. It definitely works with payed Teams subscription just fine.
Have not found a solution yet.
- john_baekMay 04, 2020Copper Contributor
gwynbleide Thanks for information. I think it's happening in Android. I told him to make new Microsoft Account and I invited him again. And then it worked.
- john_baekAug 25, 2020Copper Contributor
It seems, accpeting "the guest ID" takes some times by MS Teams.
I tried as follow sequence when I face problem inviting the guest according to the suggestion in this forum.
"Please try log-in 15 minutes after recieving the inivitation email"
"Please try accepting invitaton by email and try log-in again."
"If above don't work , please make a new Microsoft Account and let me know, I will invite you again."