Forum Discussion

Copper Contributor

Feb 17, 2021

Guest in multiple organizations

I used my work email address to sign up for the free Teams. I later tried to delete that account in a complicated process which I didn't understand (https://support.microsoft.com/en-us/office/delete-...

Administrator

Guest Access

ThomasStensitzki-MVP

MVP

Feb 17, 2021

mpreusse

When you are logged in into Teams using a Work and Shool account, and that account is a guest in another tenant, the Teams client provides an option to switch tenants.

This requires that you are logged to your home tenant first. The home tenant is the M365 tenant where you received the invites.

Assuming that you use an M365 account.

mpreusse
Copper Contributor
Feb 18, 2021
ThomasStensitzki-MVP

Thanks for the reply. I don't really have a 'home tenant' but only two guest accounts. The first one I was invited to works, I can select that organization. The second one does not, I can *only* access it by clicking on the link in the invite email and then using the 'go to web version' link on the invite page.

I mentioned the free Teams because I thought it might interfere with identity/access management. I never used it and tried to get rid of it.

It's the same in both Teams on MacOS and teams.microsoft.com in a fresh private browser windows. I tried full reinstall of the MacOS client of course (deleted all traces in ~/Library and /Library).
- ssl
  Copper Contributor
  Dec 09, 2024
  mpreusseDid you ever work this out? I'm having the same issue. I can only access the first organization that I was invited into on the desktop app. The other I have to log in to the web version, using an incognito window.