Forum Discussion
Guest account not showing in Teams App
RodCrowder we had the same problem, with guest account not showing in the account list. We fixed it a few minutes ago by clearing the cache for the local Teams app. See these instructions:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
Pascal395 I am having the same issue; in the online/browser version of Teams I can see an external organisation that added me as a guest, but on my desktop Teams App (MBP), its missing.
Did you get a resolution to this?
Many thanks, Rod
RodCrowder we had the same problem, with guest account not showing in the account list. We fixed it a few minutes ago by clearing the cache for the local Teams app. See these instructions:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache