Forum Discussion
Pascal395
Mar 06, 2023Copper Contributor
Guest account not showing in Teams App
I was added as guest user to an anther organization's teams. I can see this organisation in my MS account in browser, when i go through "Manage my account" in the MS Teams App for Win 10: Unfo...
- Oct 24, 2023
RodCrowder we had the same problem, with guest account not showing in the account list. We fixed it a few minutes ago by clearing the cache for the local Teams app. See these instructions:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
pspankie
Aug 07, 2023Copper Contributor
Did you receive any resolution for this? We are adding guest users to our tenant and some are having the same issues. They accept the invite and our org is listed in myaccount.microsoft.com/organizations but the do not see our org as an option in teams. They should see something like the below, but they do not.