Forum Discussion
Navishkar Sadheo
Aug 23, 2019Iron Contributor
Guest access in Teams
Hi All Hope everyone is well. Please can someone possibly assist me. A team owner in my 365 tenant has invited a guest user from a completely separate 365 tenant as a member of a team. The guest ...
- Aug 23, 2019She most likley accepted the invite via e-mail and had a personal account logged into cache in the background, this happens often. I would recommend if you can delete the guest account from the Team. Then delete the account from AAD and redo the process. Have Her accept via Incognito (Right click invite link, copy link) paste into URL bar and accept with the work account. Should fix her up. But this usually does happen often when people have a Microsoft Personal Account with same login as their work account, but it could be any Microsoft Account that is cached in browser. Anyway, give that a whirl.
Navishkar Sadheo
Aug 23, 2019Iron Contributor
Aug 23, 2019
She most likley accepted the invite via e-mail and had a personal account logged into cache in the background, this happens often. I would recommend if you can delete the guest account from the Team. Then delete the account from AAD and redo the process. Have Her accept via Incognito (Right click invite link, copy link) paste into URL bar and accept with the work account. Should fix her up. But this usually does happen often when people have a Microsoft Personal Account with same login as their work account, but it could be any Microsoft Account that is cached in browser. Anyway, give that a whirl.
- Navishkar SadheoAug 26, 2019Iron Contributor
Thanks Chris. Removed the user from the Team and also deleted her from my AAD. I noticed thou next to her account the source was listed as "External Azure Active Directory"
- Aug 26, 2019Means it was accepted by an o365 account. Something might have just gone wrong, hopefully reinvite works properly. That will say Microsoft account or something similar when accepted by a Microsoft Account.
- Navishkar SadheoAug 26, 2019Iron ContributorThanks Chris. Been doing some testing with test accounts and tenants and was able to switch teams etc.