Forum Discussion
Navishkar Sadheo
Aug 23, 2019Iron Contributor
Guest access in Teams
Hi All Hope everyone is well. Please can someone possibly assist me. A team owner in my 365 tenant has invited a guest user from a completely separate 365 tenant as a member of a team. The guest ...
- Aug 23, 2019She most likley accepted the invite via e-mail and had a personal account logged into cache in the background, this happens often. I would recommend if you can delete the guest account from the Team. Then delete the account from AAD and redo the process. Have Her accept via Incognito (Right click invite link, copy link) paste into URL bar and accept with the work account. Should fix her up. But this usually does happen often when people have a Microsoft Personal Account with same login as their work account, but it could be any Microsoft Account that is cached in browser. Anyway, give that a whirl.
Navishkar Sadheo
Aug 23, 2019Iron Contributor
Thanks Adam.
"Your team won’t be visible among the guests own tenant teams!" - This makes sense.
I don't see any arrow thou in her teams client. Do you perhaps have a screenshot?
EFDake
Aug 23, 2019MCT
Navishkar Sadheo - Does she not see something like this in her client (desktop or web)?
NOTE: I blurred my Work Tenant. 🙂
- Navishkar SadheoAug 23, 2019Iron Contributor
- Aug 23, 2019She most likley accepted the invite via e-mail and had a personal account logged into cache in the background, this happens often. I would recommend if you can delete the guest account from the Team. Then delete the account from AAD and redo the process. Have Her accept via Incognito (Right click invite link, copy link) paste into URL bar and accept with the work account. Should fix her up. But this usually does happen often when people have a Microsoft Personal Account with same login as their work account, but it could be any Microsoft Account that is cached in browser. Anyway, give that a whirl.
- Navishkar SadheoAug 26, 2019Iron Contributor
Thanks Chris. Removed the user from the Team and also deleted her from my AAD. I noticed thou next to her account the source was listed as "External Azure Active Directory"
- Aug 23, 2019Make her log out fully and log in!
What about the web client?