Forum Discussion
mobedi
Sep 13, 2019Copper Contributor
Got invited to a new organisation using my current work email. Cannot switch!
I am using Teams Desktop app for Windows and I have also access to the Web app. Our customer has invited me to a team in their own account. She has used my organization's email address john.smit...
mobedi
Oct 16, 2019Copper Contributor
Yes, I asked them to send a new invitation to the same email address as when I log in on my own organization. MS Teams opens and asks whether I would like to switch and I say yes. A rather long time passes before I get the message in the picture.
Oct 18, 2019
mobedi I would suggest to open a ticket for this one.
One last thing could be to remove you as guest in the tenant completly (in Azure) and reinvite
- mobediOct 21, 2019Copper Contributor
Paul_Keijzers OK. And where should I create a ticket?
- Andrew HodgesOct 21, 2019Bronze Contributor
- mobediOct 21, 2019Copper Contributor
Andrew Hodges Thank you Andrew! I guess it's only Admins who have access to those options. So I will contact the people in charge and explain the problem there.