Forum Discussion
Getting stuck on "More information required"
Have a free Teams-account (until we get 365 in the office) Have been working for quite a while without any problems. This morning I was logged out and tried logging in. Logged in and get this me...
DeanPearcey if you have recently changed your password this will happen to try to exit MS Teams from trying icon and log in again so it asks for the new password also there is a user voice for this issue that happens to many other users;
here is another workaround besides the one I mentioned above
https://microsoftteams.uservoice.com/users/970360789-sean-herm
I am getting the same problem but on Windows 10 app. It works fine on browser. The solutions did not work for me. And I did not change my password recently. After entering the email id and password on prompt, it is asking for "More Information Required, your organisation requires more information to keep your account secured." It is happening since yesterday.
Thank You.
