Forum Discussion
Getting Queues App in Teams
One of my co-workers asked me a question a few days back can we access Queues App in Teams without having Teams premium license and how it will improve Customer Service as this app is available for G...
As per Microsoft article users must have a Teams Phone and a Teams Premium license to use Queues app.
https://learn.microsoft.com/en-us/microsoftteams/manage-queues-app