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BvdL79's avatar
BvdL79
Copper Contributor
Mar 27, 2023
Solved

Gender (VoiceID) of an Auto Attendant

Hi all,

 

I was able to change the VoiceID of the Auto Attendant using the following code:

 

$AutoAttendant = Get-CSAutoAttendant -Idenitity %id%
$AutoAttendant.VoiceId = 'Male'
Set-CSAutoAttendant -Instande %id%

 

The gender change is succesfull. But the voice is not changed when I call the number.

Can it be, that the male voice is not support in the used language [nl-NL]? Or do I have to wait 24 hours...

 

Kind regards,

Benjamin

17 Replies

  • try to change any settings from the portal in the AA save and check if the voice will be a female voice.
    • BvdL79's avatar
      BvdL79
      Copper Contributor
      The voice is female, I want to change it to male. And in the portal I do not see any settings regarding the gender of the voice.
      • sorry i meant male if you run this command what that your seiing in the details of the voice id ?

        Get-CSAutoAttendant -Instande %id%

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