Forum Discussion
BvdL79
Mar 27, 2023Brass Contributor
Gender (VoiceID) of an Auto Attendant
Hi all,
I was able to change the VoiceID of the Auto Attendant using the following code:
$AutoAttendant = Get-CSAutoAttendant -Idenitity %id%
$AutoAttendant.VoiceId = 'Male'
Set-CSAutoAttendant -Instande %id%
The gender change is succesfull. But the voice is not changed when I call the number.
Can it be, that the male voice is not support in the used language [nl-NL]? Or do I have to wait 24 hours...
Kind regards,
Benjamin
When Googling on "nl-NL Dutch (Netherlands) Female" there is just 1 hit:
https://medium.com/@mozzeph/whats-up-with-teams-auto-attendants-suddenly-using-a-male-voice-for-tts-5c6f717d60a
There is a PowerShell-cmdlet to check the supported voices:
Get-CsAutoAttendantSupportedLanguage -Identity "nl-NL" Id : nl-NL DisplayName : Dutch (Netherlands) Voices : {ColetteNeural, FennaNeural, MaartenNeural} VoiceResponseSupported : FalseGonna check this out! Thanks!
17 Replies
- try to change any settings from the portal in the AA save and check if the voice will be a female voice.
- BvdL79Brass ContributorThe voice is female, I want to change it to male. And in the portal I do not see any settings regarding the gender of the voice.
sorry i meant male if you run this command what that your seiing in the details of the voice id ?
Get-CSAutoAttendant -Instande %id%