Forum Discussion
From Skype to Teams, but keep compatibility
this has not changed and probably will never change.
SfB client for SfB meetings and Teams client for Teams meetings.
- Oh, that's actually a road-block for us. We won't migrate to Teams if that means that we still have to use Skype for our customers.
- You can never dictate which platform the other side uses. This should not influence the decision for your platform. If you are Teams only and leave SfB client on the PC it is running in the background and will be only be used in SFB Interop and SfB Meeting scenarios.
Use Teams for meetings and everybody will love them and say "please schedule a Teams meeting so we don't have to use Webex, SfB, ..." 🙂> You can never dictate which platform the other side uses. This should not influence the decision for your platform.
Exactly, we cannot. If our two biggest customers (which are multi-million dollar companies) use Skype, then it's not smart to move to Teams, only to educate our users about: "We now use Teams for everything, but if you schedule meetings with customer A and B, then please schedule Skype meetings" and also educate our customer. It's not a move we would ever consider. Our highest priority is to be able to collaborate with our customers and deliver a good service.
Some of our users will schedule the wrong type of meeting, cause the meeting to be delayed or fail completely. Or what happens when you schedule an impromptu meeting in a Teams meeting room? The Skype partner can't join until he installs the Teams client? Will he be able to install the client? If both partys are technical, will they even understand why they can't join the meeting? Maybe the can't install the client because of company policy? If he uses the web client, will this work?I can tell you right now, that moving to Teams, or having both, Teams and Skype enabled for telephony and video conferencing will cause the aforementioned issues. And I will assure you that nobody in a company that uses 100% SfB will tell you "please schedule a Teams meeting so we don't have to use [...] SfB, ...". That doesn't make any sense.
So unless SfB clients can join Teams meetings, or our customers move to Teams, we will not move to Teams ourselves.
DanielNiccoli Maybe you could start with Teams and SfB Islands mode? That way, you can start to use Teams internally while still having SfB for external communication - and being ready for Teams Only once SfB online is shut down?
As you know SfB (online) will be shut down in 2021 anyway, so even your customers have to migrate to Teams sooner or later, at least if they aren't of SfB on-prem.
