Forum Discussion
Free vs Trial - confusion
ChristianBergstrom Just to add a little thingy... a couple of days ago, I created an additional Teams free account, which I don't plan to use, on another mail adress, advised by a support agent (she wanted to prove a point, probably because of some misunderstanding... see above regarding the windmills). I just claimed my admin onmicrosoft account for that one to check, what the product info says there... guess what: It's the same there (see attached, expiring 3 months after registering). Would you mind setting up a new Teams free account for yourself on an other (old/unused/...) email-address and check if you can get an (timewise) unlimited account? Maybe they changed something in the registering process? Or maybe I am truly doing something wrong?
- I have the same issue- registered to get MS Teams free but got 3 months trial. Do not find any support to help because MS teams free do not have any support... anyone you had this type of problem - did you find any solution?
ChristianBergstrom Thanks for testing! So you are saying by chosing "personal use" it should still work? But I guess it would be against the Terms of Use to then use it in a work environment, I assume... so this would be useless for my use case. And still the advertisement suggests this should be ok to use Teams free for work:
Well... let's see, I am expecting another (probably the 7th or 8th) call back today from the Microsoft support in this matter, maybe this time it will be more satisfying...
cheers
EDIT: I just tried to set up a new Teams account "for family and friends", but I failed, as I need to register with it a phone number but mine is already associated to my main account... so it won't let me. 😞
EDIT2: maybe the Microsoft_Teams_team can have a look at this then? tl;dr: teams free is now time limited? If so the product page and documentation need an update. If not there seems to be some weird stuff going on with the registration process: ChristianBergstrom and I (and at least a couple of others) ended up with a 3 month trial for Teams free. Thanks for your attention.
In_go_M Well, I now totally get your confusion. Something has obviously been changed. I created a brand new Microsoft Personal Account followed by a sign up for a Teams free org. (just as the one I already have since several months) and look and behold!
*UPDATE* I just realized I selected for "work or school" this time, when previously selecting for "personal use". That's the difference I can think of. Still very confusing and the support pages needs to be updated.
- Cool! Thank you. I'm looking forward indeed!
