Forum Discussion
Free vs Trial - confusion
ChristianBergstrom Hi there.
I have the same issue and so do a couple of others apparently (https://answers.microsoft.com/en-us/msteams/forum/all/teams-free-is-actually-only-free-for-4-months-i/1bc11b82-0344-4878-9afe-25a2d6c08425 and https://answers.microsoft.com/en-us/msteams/forum/all/microsoft-teams-free-trial-ending/7f9a7873-a1f0-4400-830b-f56ba74c366f, the first link is my post). I had some Support Cases open regarding this topic and a handful of support agents/embassadors/engineers I had contact with confirmed basically the picture I gathered by now: Currently (since when I don't know) there is no Teams free that won't expire after a certain period. (4 months for me.) Teams free is apparently meant as an evaluation/trial subscription. Unfortunately the product page does not state that. I find that highly misleading.
However it is possible to extend the trial by 30 days after entering payment information... But that's it apparently.
This is very disappointing.
Can you confirm though that the product "Teams free" was once without preset time limit?
cheers
- Hello, sorry to hear about all the confusing information you've received. Especially if that has been provided by the official support. Your Teams free account will not expire. There are other TRIALS associated with other type of subscriptions that do expire though.
This seems to be incorrect. My subscription will expire/be deactivated on may, 27th (see screen shot attached). I registered for Teams free, but nevertheless it gave me a test version ("Testversion", "(kostenlos)" translates to "free") which expires after 3 months (plus 30 days extension). Do you have a hint how I get proper Teams free? All the Microsoft support people I talked to (about 6 different persons, different departments) just confirmed what I wrote above.
- Hi, doesn't seem right. Did you really follow this procedure? https://support.microsoft.com/en-us/office/sign-up-for-teams-free-70aaf044-b872-4c32-ac47-362ab29ebbb1
