Forum Discussion
Forward phone call to external number
HI, I created a Teams Auto Attendant linked to some call queues, all with direct routing numbers. This is working fine. Outside office hours can get their call forwarded to a standby engineer (p...
It's now possible to forward auto-attendant and call queue directly to external phone number without necessary to use workaround such as fictive user with additional licences.
Gérald
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant
Gerald_Cheminant630 Auto Attendants, but not Call Queues ......especially Call Answering, unless I am missing something.