Forum Discussion
Forms bot not answering channel
Hello,
i have a problem with the "@forms'' command within a channel
When i start a new conversation in a teams channel with "@forms" then the forms came up an i can select help or the question for example. Then i click on send but not happend then. The bot didn't answer
Forms is available as app in teams. I can also start a one on one chat with the forms bot but not in the channel.
Any ideas ?
Thanks
Peter
10 Replies
Pete32 as svenseidenberg says you need to fully form your question in the message. Forms isn't an interactive chat bot where you can build up your survey over a series of messages when working in the channel. If you simply '@forms' and hit return you will just get the below.
Hit return and not much happens.
But if you structure your message as follows it should work:
'@forms Question you want to ask follows by a question mark? answers, seperated, by, commas'
Then hit return and the message will be posted and converted to a form in the channel as below.
Hit return and you get the below.
Hopefully that answers your question. If not and I have missed something or misunderstood what you are asking please let me know.
Thanks you for your input but that is my Problem i entered it like you both mentioned but nothing happend.
Any ideas why the bot didn't start the question ?
Pete32if you don't put the questionmark at then end does it still not work? I think its getting confused by having 2 questionmarks in the post. You should only put the mark at the end of the question not the whole post:
@forms Question to ask? answer1, answer2
Hi Pete32,
when you @mention the forms bot you have also to build up the syntax.
It has to look like:
"@Forms Which colour do you like? Red, Green, Yellow"
Does this solve your issue?
