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schmelz0r's avatar
schmelz0r
Copper Contributor
Apr 02, 2020

Forgot to end recording before leaving the call

I got a very embarrassing problem here....

I just hosted a 90min call on Teams including a recording of said call.

At the end  got hasty, having to join another call - and left the meeting before ending the recording.

 

Now, all I see is the chat entry of that call that recording has started and a few lines later, it say meeting has ended.

 

Please, can anyone tell me how to retrieve my recording ?!

  • schmelz0r 

     

    I dropped the call before ending the recording. After reading the answers to your question, I called back into the conference call and found 7 out of 105 attendees were still active on the call (they forgot to exit the meeting).  I was able to end the recording and dismiss the seven people.  I didn't want to store a four-hour recording just 38 minutes.

  • If the meeting was recorded that recording does not stop if you exit the meeting! It’s continues til everyone left the meeting. It should be available in the chat after a while. Also go to stream and check there just in case
    • All recordings are in cloud and are stored in the Microsoft Stream service.

      Also, yes, after 4 hours it will stop and start a new recording instead
      • schmelz0r's avatar
        schmelz0r
        Copper Contributor

        adam deltinger 

        Thanks for looking into this.

        Meanwhile, luckily, I did get a notification that my video was ready. So, despite Teams not showing it and the file not being listed in Stream, eventually it appeared there.

         

        However, even if the file is there, the recording, after som ~26minutes freezes.

        Meaning, Audio keeps running fine, but the video freezes at that timestamp and doesn´t resume until the end of file.

        Any ideas?

  • JimBailey3037's avatar
    JimBailey3037
    Copper Contributor

    schmelz0r 

     

    I dropped the call before ending the recording. After reading the answers to your question, I called back into the conference call and found 7 out of 105 attendees were still active on the call (they forgot to exit the meeting).  I was able to end the recording and dismiss the seven people.  I didn't want to store a four-hour recording just 38 minutes.

    • Diane_32404's avatar
      Diane_32404
      Copper Contributor

      Arvind_Kumar_Avinash that won’t fix the issue if you turned off the recording before exiting the meeting, but there were a couple of minutes before I turned off the meeting that some issues not pertaining to the original meeting were discussed.  Is there a way to delete the end of the recording from the time the official meeting ended and the time the recording was stopped?

       

      • Emilyh93's avatar
        Emilyh93
        Copper Contributor

        Diane_32404 it would be good if we can edit the video, as this happened in a meeting at work yesterday and now there is a 16 HR recording...

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