Forum Discussion
KasperLeth
Jul 31, 2020Copper Contributor
Force Teams-to-Teams calls to use Direct Routing SBC
Hi We're setting up SIP trunks for Teams, using Direct Routing. When a Teams user calls another Teams user, the call is handled "inside Teams" - it does not break out to our SBC. Is it possi...
cbpark1985
Feb 03, 2022Copper Contributor
Most people find and click on a contact rather than dialing a phone number directly.
Even if the user enters another fake number and has it, we will have the same problem if we click on it to call.
Cford93021
Jul 18, 2023Copper Contributor
cbpark1985 it’s been awhile but I was wondering if the issue was resolved and how were your able to rectify it?