Forum Discussion
KasperLeth
Jul 31, 2020Copper Contributor
Force Teams-to-Teams calls to use Direct Routing SBC
Hi We're setting up SIP trunks for Teams, using Direct Routing. When a Teams user calls another Teams user, the call is handled "inside Teams" - it does not break out to our SBC. Is it possi...
KasperLeth
Feb 12, 2021Copper Contributor
jangliss I don't think our users would appreciate to see other/fake numbers, but that would actually work and I guess it would solve the issue for some providers. Not a pretty solution as you also mention, but technically it gives the functionality and the complete control of the call. +1 for creativity π
cbpark1985
Feb 03, 2022Copper Contributor
Most people find and click on a contact rather than dialing a phone number directly.
Even if the user enters another fake number and has it, we will have the same problem if we click on it to call.
- Cford93021Jul 18, 2023Copper Contributor
cbpark1985 itβs been awhile but I was wondering if the issue was resolved and how were your able to rectify it?