Forum Discussion
KasperLeth
Jul 31, 2020Copper Contributor
Force Teams-to-Teams calls to use Direct Routing SBC
Hi We're setting up SIP trunks for Teams, using Direct Routing. When a Teams user calls another Teams user, the call is handled "inside Teams" - it does not break out to our SBC. Is it possi...
jiffy2265
Oct 06, 2020Copper Contributor
Did you ever get this resolved? I would also like to force calls to the SBCs. We also have an on-prem PBX and when a Teams user tries to dial one of those people, it rings on the recipients Teams client instead of ringing their phone or the soft client that comes with the other PBX.
When we were Skype on-prem, we got around this by setting their Skype settings to audio/video disabled. Is there a Teams equivalent?
KasperLeth
Oct 07, 2020Copper Contributor
jiffy2265 No, I never found a solution and I don't think it's possible, I'm out of options 😞