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kitus's avatar
kitus
Icon for Microsoft rankMicrosoft
May 13, 2020

Files vanished from Channel view but still available in Files view

Hello everyone,

 

I have a free Teams subscription and some data seems to have been unlinked from the Channel it belonged to. I still see the file in "Files" view but I can't see that file when I look for it in the different Channels. Note that this behavior occurs in the web version of Teams, not in the local client.

 

Anybody can give me a hand?

  • Try clearing all the browser cache! You can try first logging into a Private browser session
    • Kitus_san's avatar
      Kitus_san
      Copper Contributor

      adam deltinger tested the in-private alternative below and got the same results. The file seems to be severed from where it was supposed to live in.

      • Can you please explain your issue again? If you navigate to other channels, they will have their own file tab storage space
    • Kitus_san's avatar
      Kitus_san
      Copper Contributor
      Tried that already. Tested it with several browsers. Will give it a try to the inprivate session but I don’t expect that to solve it.

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