Forum Discussion
Files not working in all channel of Team
Cacus1610 Hi, same issue https://teams.microsoft.com and in Teams desktop app?
Try signing out and back in manually (top right corner), if on desktop app try clear the Teams cache. Go to %appdata%\Microsoft\Teams via Start and delete the content in the Teams folder.
If you know all permissions are OK it could be a backend issue as well (using Teams in an org?). But start with the above workaround.
Cacus1610 Hi, same issue https://teams.microsoft.com and in Teams desktop app?
Try signing out and back in manually (top right corner), if on desktop app try clear the Teams cache. Go to %appdata%\Microsoft\Teams via Start and delete the content in the Teams folder.
If you know all permissions are OK it could be a backend issue as well (using Teams in an org?). But start with the above workaround.
Cacus1610 OK then, I would start by reaching out to the admin/owner and verify that all is good. Your IT administrator can open up a support ticket with Microsoft if necessary.
ChristianBergstrom im a owner of team. how can i open ticket to ms team?
Cacus1610 As mentioned "Your IT administrator can open up a support ticket with Microsoft if necessary." If you're using Teams free you will have to search further I'm afraid, perhaps here https://answers.microsoft.com/en-us