Forum Discussion
External Team requests and initial setup issues
My organisation are currently in the process of moving from on prem to O365. Recently, many users are getting external requests to join Teams, which they accept and attempt to join and download the T...
By enabling the teams license this should work!
Although the experience isn’t always bullet proof, but normally it’s resolved by removing the guest and do a re-invite! ( the inviting org )
Clearing the Teams cache is also a known fix for many issues 🙂 most of the times a full logout and login again is enough!!
Adam
Although the experience isn’t always bullet proof, but normally it’s resolved by removing the guest and do a re-invite! ( the inviting org )
Clearing the Teams cache is also a known fix for many issues 🙂 most of the times a full logout and login again is enough!!
Adam
To clarify, a logout or re-invite won’t help if the user is disabled for Teams! But the desktop client has its own local cache which could stick even after doing changes etc..
adam deltingerthanks for the reply 🙂 ill give clearing the cache a go aswell to see if that helps, i'll also see if the external inviter can remove the user as a guest and re-add also.
Will report back my findings!
Thanks
Anthony
