Forum Discussion
External connectivity not working for older Azure AD users
Hello and thanks to everyone that contributed to this post.
I managed to find the issue. It was indeed related to previously used Skype for Business. When a SFB user is created, a certain attributes are added. And those stay until they change (for example if user migration are used ((didnt work for us since SFB servers were deleted)) or until they are removed.
What happened was there was a conflict with those attributes. Teams "thought" that we still use SFB due to these previous SFB msRTC attributes. Once removed after a while External connectivity appeared.
Hello ChrisWebbTech . It looks like that is the case. In order to enable them in teams we need to migrate accounts from SFB to Teams. Im having some issues with that but I will try to solve it.
Hello and thanks to everyone that contributed to this post.
I managed to find the issue. It was indeed related to previously used Skype for Business. When a SFB user is created, a certain attributes are added. And those stay until they change (for example if user migration are used ((didnt work for us since SFB servers were deleted)) or until they are removed.
What happened was there was a conflict with those attributes. Teams "thought" that we still use SFB due to these previous SFB msRTC attributes. Once removed after a while External connectivity appeared.