Forum Discussion
Extension dialing from auto attendant
Have there been any new recent developments or has a timeline been defined for this crucial feature of Extension dialing from auto attendant in MS Teams? TIA
friccicr Are we able to redirect extension numbers externally to an users personal phone number? Without going through setting up the user with a phone system and calling plan. I am looking for it to skip the teams phone number part and just forward straight to personal cell numbers from the auto attendant. Depending on the extension number dialed, it would be a different user?
Yes you can forward to an external phone number from the auto attendant. You still need to setup some sort of pstn connectivity for Teams...either DR or Calling Plans...