Forum Discussion
Export teams data chat history but failed
Want to export the data from organization teams but failed.
I'm in "Free (classic)" as the team but under my @hotmail.com account
So I have to switch the account type between "personal use" and "Org."
Goal: Export the chat history, "Teams" board data.
To export the data, I tried all the ways here, but all of them failed.
1. https://privacy.teams.live.com/ui/en/dataexport But the chat history can't be downloaded after it showed up. And the "contact" I downloaded in the same page, just showed the contact I have on "personal use".
2. I followed here to take the screenshot: https://www.technipages.com/microsoft-teams-export-chat-history#:~:text=Check%20the%20status%20of%20the%20export%20page%20under,how%20you%20can%20export%20your%20Microsoft%20chat%20history
But every pages are too big to take screenshots, it would ask" are you still there" in a period of time when the program is still running. So I can't finish it for one page.
And it's impossible to do with chat history of course. Sometimes chat history wouldn't show up when scrolling but searching keywords.
3. I went to business account support, and couldn't log in as @hotmail.com. Phone support also said it's not supporting for "Free (Classic)".
4. I saw the API key page, but I can't start it. I don't know how to start it plus I don't think I can use my @ hotmail. com to do that. Neither upgrade my account to do that under hotmail.com
5. I can't even copy & paste. Sometimes chat history wouldn't show up when scrolling but searching keywords.
6. When I posted this post, I couldn't post ! It said "Correct the highlighted errors and try again.", then said" Post flooding detected (user tried to post more than 2 messages within 300 seconds)"
What happened??
Please help me.
Thanks
4 Replies
- avCopper ContributorDoes anyone know how to fix the issue?
- HelloBenTeohBronze ContributorUnfortunately, the tool you're using is for the personal version of Teams and isn't able to be used with organisation versions. There isn't an option for end-users to export their own chat history (unless you do it one message at a time).
- avCopper ContributorThanks for the reply.
So do you know how to export one message at a time?