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Markus_95
Brass Contributor
Jul 01, 2021
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Escalate federation 1:1 call to a conference

Hello together, 

 

I was wondering, if you know, if it is possible to escalate a 1:1 federated call to a conference call. 

 

Imagine the following scenario: 

I am in a call with a federated (external) contact. Now I would like to add a third colleague (internal) to this call. The participant symbol is not visible in the call window, so I am not able to add a third person to this call. 

 

As a workaround I have to start a call with the internal colleague first and then add the external account there, or start an ad-hoc conference. 

 

Do you also encounter this scenario, or do you have the possibility to add a third person the the call?

 

Thanks and Greets,
Markus 

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