Forum Discussion
CuthbertO
Aug 17, 2020Copper Contributor
Error with MS teams sign in
Hi, I am unable to sign into ms teams on my laptop yet I already have an Office account. It only works on my other devices except my laptop. Please help.
ChristianBergstrom
Aug 17, 2020Silver Contributor
CuthbertO Please provide some additional details as an error message or describe what doesn't work and I will try to assist.
Just for the sake of it. If not already done, try a removal and re-installation of the Teams app. You could also try deleting the Teams cache located here %AppData%\Microsoft\Teams\ (go to start, copy/paste and hit enter and delete the content in the Teams folder).
If on a Mac ~/Library/Application Support/Microsoft/Teams