Forum Discussion
Error message when starting free Ms teams - 'Someone has already set up Teams for your organisation
I have just downloaded the free version of MS teams installed it and cliecked on the MS teams icon and getting the following error message: 'Someone has already set up Teams for your organisation'.
How do I resolve this?
10 Replies
harrytowers I am having the same issue. We have never set up Teams for our organisation - I just want to use it at home for my son's remote therapy with his occupational therapist and speech pathologist.
I had our office IT guy look at it, he can usually solve anything but he couldn't work it out. He put me onto Microsoft support who said I wasn't entitled to help there and had to come here and post.
If someone invites me to their meeting, it does seem to open up. But I am unable to initiate a meeting.
Zoom was set up in minutes and has worked flawlessly for us however my son's therapy team is hesitant to use it in light of recent media around security issues.
- J'ai eu le même pb et je viens de trouver la solution, connectez vous en mode navigation privée jusqu'à accéder au tableau de bord et l'organisation sera créée
- Thanks I've just translated your response:
I had the same bp and I just found the solution, connect in private browsing mode until you access the dashboard and the organization will be createdharrytowers Darn....that has not worked for me..... I guess I will just keep trying!
harrytowers Am having the same issue. Been trying to solve this for a few days now. I have tried to log into every user who has a email address on that domain and all the logins say the same thing: 'Someone has already set up Teams for your organisation'
- I've been on the phone to MS support and apparently it's a 'known issue'! But could they give me the solution - I have been sent round the houses and got no -where. All I want to do is get this set up so that I can contact my mates in these strange times!
harrytowers Looks like we are going to end up using ZOOM. It is easier to setup and seems to work well. I wish MS would get this support together. I spent ages waiting for a support agent and he sent me here. Say this is the only option for support for a free account!
