Forum Discussion
Ganesan_IDC
Jun 30, 2021Copper Contributor
Error code - env_check_error
Hi, Today I facing issue with teams. Error code - env_check_error 1. My internet is working fine. 2. I downloaded the latest teams app in Microsoft website 3. Installed app 4. After i ...
- Jun 30, 2021Hi Ganesan_IDC
Work through these articles and see if it resolves
https://www.getdroidtips.com/teams-teams-failed-connect-settings-endpoint/#:~:text=Fix%20Microsoft%20Teams%20Error%3A%20Teams%20Failed%20to%20Connect,causes%20and%20fixes.%20...%206%20Wrap%20up.%20
https://windowsreport.com/teams-wont-connect-settings-endpoint/
https://www.bartbusschots.ie/s/2020/10/15/fixing-failed-to-connect-to-settings-endpoint-error-in-microsoft-teams-app-on-the-mac/
As your internet is working fine, it sounds like Local Firewall/AV is likely causing the issue. If they don't resolve raise them to IT. If that doesn't resolve open a ticket with Microsoft who will request the logs so they can isolate the issue
Best, Chris
ThereseSolimeno
Jun 30, 2021
Hi Ganesan_IDC
Work through these articles and see if it resolves
https://www.getdroidtips.com/teams-teams-failed-connect-settings-endpoint/#:~:text=Fix%20Microsoft%20Teams%20Error%3A%20Teams%20Failed%20to%20Connect,causes%20and%20fixes.%20...%206%20Wrap%20up.%20
https://windowsreport.com/teams-wont-connect-settings-endpoint/
https://www.bartbusschots.ie/s/2020/10/15/fixing-failed-to-connect-to-settings-endpoint-error-in-microsoft-teams-app-on-the-mac/
As your internet is working fine, it sounds like Local Firewall/AV is likely causing the issue. If they don't resolve raise them to IT. If that doesn't resolve open a ticket with Microsoft who will request the logs so they can isolate the issue
Best, Chris
ThereseSolimeno
Work through these articles and see if it resolves
https://www.getdroidtips.com/teams-teams-failed-connect-settings-endpoint/#:~:text=Fix%20Microsoft%20Teams%20Error%3A%20Teams%20Failed%20to%20Connect,causes%20and%20fixes.%20...%206%20Wrap%20up.%20
https://windowsreport.com/teams-wont-connect-settings-endpoint/
https://www.bartbusschots.ie/s/2020/10/15/fixing-failed-to-connect-to-settings-endpoint-error-in-microsoft-teams-app-on-the-mac/
As your internet is working fine, it sounds like Local Firewall/AV is likely causing the issue. If they don't resolve raise them to IT. If that doesn't resolve open a ticket with Microsoft who will request the logs so they can isolate the issue
Best, Chris
ThereseSolimeno
Ganesan_IDC
Jun 30, 2021Copper Contributor
Hi Christopher Hoard,
Thanks for your reply. Your points almost solve my issues. After that i research the issue. Finally I Found one solution for this issue.
I trying to connect the team with my mobile hotspot. After that its working fine. So problem cause my org firewall blocking the teams.
I read the article about teams ip exception information document.
https://docs.microsoft.com/en-us/microsoftteams/prepare-network
Based on this document i configure my firewall.
After that its working fine.
Note:
Someone referred the fiddler tool. Its really working nice. This tool find out the what are ports blocked in my computer network.
Thanks for your help.
Have a good day.
Regards,
Ganesan.M