Forum Discussion

Brass Contributor

Mar 04, 2020

Solved

Error code - caa30190

Unable to sign into Teams Desktop client after updated username. -application has been reinstalled. -reinstalled mail account for windows. able to access all other Microsoft applications. -able to...

microsoft teams

Jorgga
May 05, 2020
RobertWPBI had the same problem on W10. Ran teams in compatibility mode as W7 and worked on first try.

didierfolly

Copper Contributor

May 06, 2020

RobertWPB

I got the same problem as well for a week.

Here is what I have done to be able to log in again:

1) Close Teams if open

2) Open the file: C:\Users\%USERNAME%\AppData\Roaming\Microsoft\Teams\settings.json

3) Change the value "enableSso": true to "enableSso": false

4) Open Teams

5) Log in again

I hope it can help other people as well

Best regards

A Team user

RaynoJ

Copper Contributor

Jun 04, 2020

didierfolly

Thanks so much, my issue was resolved with this solution.