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Error code - caa30190
Unable to sign into Teams Desktop client after updated username. -application has been reinstalled. -reinstalled mail account for windows. able to access all other Microsoft applications. -able to...
Hmm ok
How about logging into the desktop client on another machine - does that work?
Best, Chris
How about logging into the desktop client on another machine - does that work?
Best, Chris
Yes, I am able to log to other device's Teams client.
- How is it today? Same issue? Could have been propagation?
Follow steps 1-3 above, and after that
1.) Ensure the date and time are correct on the machine
2.) Do a complete reinstall of Teams (now propagation time is over 24 hours)
3.) Log out and back into your Office apps
If all of that fails, then the solution is to raise a ticket to Microsoft with the error code and wait for the solution. The specific error code isn't in any microsoft documentation
Best, ChrisHey Chris,
Thanks for the post.
I have been running with this issue since the beginning of last week, so far I have uninstalled re-installed the application over 5 times with the issue being preset after each one of them :(. this include uninstalling Teams, Uninstalling office, login and downloading and reinstalling office from Microsoft, then downloading and reinstalling Teams from MS as well. I have too installed the application from the Teams web account and this error does not seems to be wanting to go away.
- How about trying to login as the previous username on the desktop. What happens then?
Best, Chris