Forum Discussion
shoaib2000
Jun 05, 2022Copper Contributor
ERROR - Yealink MVC500 - To finish setting up, insert the room console into the Dock’,
Hi All, I am an IT Technician at a medium-sized company. We have a Yealink MVC500 video conference call system which we purchased in September 2020 for our meeting room. It has worked fine until las...
brajan
Jun 09, 2022Brass Contributor
Hi Shoaib, I did encounter exactly the same problem today setting up a different manufacture unit, in my case first time doing an OOBE with this model and went ahead with a connection diagram that I was familiar turned out I got the same error and so went back to check the connection diagram and once I wired in correctly it cleared up the error and I was able to complete the setup.
In your case since your MShare unit stopped working this is what is causing the error. The MTR is checking at some point and not finding the unit and throwing out the error I agree it is a strange one
- shoaib2000Jun 16, 2022Copper ContributorHi brajan,
Sorry for the delay in reply. I've been off from work for the past week.
My colleagues tried unplugging all the components and re-connected them, but it didn't solve the issue.
We've tried contacting Yealink and they've asked us to perform some updates on the underlying Windows OS but it hasn't resolved the issue.
Thanks,
Shoaib- Sunil8253Jan 13, 2023Copper Contributor
shoaib2000 I am also can omg exactly same problem and all devices are showing connected.
I am using HP slice with Logitech.