Forum Discussion
Employee Service Desk Within MS Teams
Hi, Does anyone have any experience of working with the service desk within MS Teams? We are trying to implement one for our internal team. But we're getting confused as there are so many options. Lo...
Based on your requirements, we have a product that might be a good fit. Chime V5 is a cloud based application and it is available in the MS Teams Store. We include a full CMS (based on Orchard) so that the desk can quickly create FAQS -and these will also be used to help train ML models.
You can customize the chat workflow, integrate with common ticketing systems, route to live agents, and track everything with reports and dashboards.
Happy to have you take a a look https://www.chimev5.com/
You can customize the chat workflow, integrate with common ticketing systems, route to live agents, and track everything with reports and dashboards.
Happy to have you take a a look https://www.chimev5.com/
