Forum Discussion
Emergency Locations, Port Data, and physical phones
From my the last update from Microsoft, the next update will be in June should have fixes for the phones.
As for the MS Teams client itself, that should work assuming you have the correct information in Teams. I'd double check the values being sent in the LLDP packets to make sure you're using the right values for chassis ID and port ID. Some switches will send extra information (TLVs) so it's important to grab the right fields.
If you connect a computer with Win10 and the Teams client on, give it some time to verify the networks. Go to Settings > Calling and see what location is showing up. If you see a location, close the settings window, and hit ctrl+alt+shift+1. It'll dump a bunch of log files into your Downloads\ folder. If you look at the file named "MSTeams Diagnostics <datetime>.txt" and search for chassisId, you should see what the Teams client is sending to Microsoft. You could confirm this is what you have configured.
doumiswhen you create your log files (ctrl+alt+shift+1) you'll want to look at the log file without the suffix, just the date. For example "MSTeams Diagnostics Log 6_23_2021__2_03_19_PM.txt". In that log file, search for "Location", "getLocation" or "e911". There's usually a few entries, an example of mine connected to wireless looks like:
2021-05-25T19:47:50.972Z Inf LocationCache: [e911][getLocationResponseFromCache][cacheHit=false][key={"bssid":"aa-bb-cc-dd-ee-ff","ipv4":"10.10.10.10","mac":"ff:ee:dd:cc:bb:aa","ssid":"MySecretSSID","subnetLengthIpv4":"24","isCallingPlanUser":false}][context=e911InfoChanged::emergencyService][cachedItem=undefined]
I don't have the logs currently for a switch connected device, but I believe it has "chassisid" in it.
Hope that helps.
