Forum Discussion
SeanS
Dec 03, 2019Brass Contributor
Email Notifications for Personal Mentions
We have just moved to Teams from Skype. Many users who are unfamiliar with MSTeams are not in the habit of opening the app first thing in the morning or simply leaving it open. As such it would s...
Joe McGowan
Feb 25, 2021Iron Contributor
Ever figure this one out? I'm seeing this same issue as of today.
Notification setting options have changed in the client since the time you posted this, but I have a user that has Activity Emails to send "As soon as possible" and they don't get an email when they are @mentioned in a channel and they are signed out of Teams. They are getting emails for @mentions for the entire Team or direct chat messages.
- Joe McGowanMar 01, 2021Iron Contributor
Looks like this is currently an issue for everyone.
- kmobiusMar 18, 2021Copper Contributorthanks so much, Joe! We are having the same problem in our organisation. Team mentions seem to work though, both for "All Activity" and for "Mentions & replies" settings above I get email notifications if the team is mentioned when my account is inactive. This could be a way to work around it until they fix it, although definitely not ideal