Forum Discussion
Email a Channel not working
ChrisHoardMVP Hi Chris, many thanks i had checked those. I tested with a simply email. However i have got it working by doing the following (tested this many times).
Edit the channel, made a change to the description just so i could save the channel again - then it worked fine 🙂
Not sure what that is all about!
Tanya Denton I'm having the same issues. No emails coming into Channels. This was working yesterday without an issue. I have a support ticket open, but no answer. Very frustrating.
derekrocco12 Tested and confirmed that our email-to-channel flow is failing to several channels in our tenant, from senders who historically have been able to use this feature. Last successful usage of email-to-channel for us was last night, 5-Feb-2020 @ 17:20 MST (GMT -7). I also will be opening a ticket with M365 support to diagnose.
mcat_greystone Yep that is about the same time ours stopped working as well. I've also tried via my test tenant, and it is broken as well.
I you have a support ticket number share it with MSFT365Status so they can review the escalation.
https://twitter.com/MSFT365Status/status/1225512197562011655?s=20
mcat_greystone Thanks for posting this as mine are working but only if I email from Outlook direct, having resaved the channel. However we have emails from a shared mailbox that have rules set up to forward certain emails to a channel - this is not working. I wonder if this issue relates to the expired
authentication certificate incident earlier in the week? Have you tried resaving your flows which may ask you to authenticate again?BTW we have an azure logic app that posts Microsoft Incidents to multiple channels within a Team and that is still running fine.- Ah, in my case, we are not leveraging actual MS Flow, so no reauthentication necessary. We have either our ticketing system or individual users sending a message to each channel's <alphanumeric>.<domain>@amer.teams.ms directly
