Forum Discussion

Copper Contributor

Jun 09, 2020

Solved

Edit Failed when trying to edit a post.

Hello, I have a user having issues editing some of his posts within a channel. I disabled editing on a test channel and I can't seem to replicate the error. The user mentioned he can e...

Activity

messaging

microsoft teams

ChrisHoardMVP
Jun 10, 2020
Hi Mouang Lee

Do you get the issue in the web client (https://teams.microsoft.com)?

If you don't and this is restricted to the desktop client, get the user to log out completely, clear the cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/) and then log in again - see if that fixes it

I have also seen reports that attachments may cause this

Hope that answers your question!

Best, Chris

ChrisHoardMVP

MVP

Jun 10, 2020

Hi Mouang Lee

Do you get the issue in the web client (https://teams.microsoft.com)?

If you don't and this is restricted to the desktop client, get the user to log out completely, clear the cache (https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/) and then log in again - see if that fixes it

I have also seen reports that attachments may cause this

Hope that answers your question!

Best, Chris