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gclifford203's avatar
gclifford203
Copper Contributor
Jun 22, 2020

Echo with users on Virtual Desktops

Hello all,

 

We are running VMWare Horizon for our virtual desktops and are finding that users running virtual desktops from our office location are fine but once we have two or more remote VDI user in a teams calls we get a bad echo.  I assume the difference is the higher latency of remote VDI users vs local VDI users.

 

The same users can join zoom meetings without issue.

 

Any suggestions?

 

 

3 Replies

  • JagzEUC's avatar
    JagzEUC
    Copper Contributor

    gclifford203 

     

    On the latest Horizon release with Media Optimization for Microsoft Teams, the audio calls, video calls clarity has increased exponentially.

     

    • Media Optimization for Microsoft Teams (https://docs.vmware.com/en/VMware-Horizon/2006/horizon-remote-desktop-features/GUID-F68FA7BB-B08F-4EFF-9BB1-1F9FC71F8214.html)

    Thanks 

    Jagz

  • JS's avatar
    JS
    Copper Contributor

    gclifford203 I have the exact same issue going on with one of our clients. I have a ticket open with MS and will see where that goes.

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