Forum Discussion
Duplicate Organizations & Users in Microsoft Teams (mac)
Are you using the free version of Teams or the paid version that's part of your 365 subscription?
If you have the paid version you should be able to manage users/teams from the Teams Admin center and have your users log out of the free subscriptions they've set up. That should help you unravel this. Also, you'll have access to Azure AD (if you're a global admin) and be able to clean up any duplicates/guest accounts.
systemsmaven Unfortunately, we're testing the software with free accounts. I was able to remove the duplicate user, but I am still unable to remove duplicate organizations from individual users.
Hmmmm, if you can find out who the owner of the second organization is they should be able to remove all of the members and delete the free organization. The trick will be finding out who the owner of the second team is. Whomever it is should have the Manage org option available in their Teams settings. Members can also leave a free Team but they may end up leaving the wrong one so your best bet is to have the owner remove the members.
Here's the write up on how to delete an Teams Free Org:
https://support.office.com/en-us/article/delete-your-teams-free-organization-2c28cfcf-3fbf-497c-938f-8815a8f6a6b9
systemsmaven From what I can tell, EVERY member owns a unique Organization that was created automatically when they set up their account.
The individual users don't seem to have the ability to delete their duplicate organization from the Manage Org menu:
We were hoping to use this as an alternative to Slack, but this seems pretty buggy.
